Deliveries

Shipping costs include preparation and packaging fees as well as postage costs. We recommend grouping all your items in a single order: we cannot group two separate orders, and shipping fees apply to each of them. Shipping costs are offered with Colissimo Point Retrait starting from €200 in purchases.

Delivery Method in France	Estimated Time	Price
Colissimo at home without a signature	48 hours	€5.9
Colissimo Point Retrait	48 hours	€4.9

Orders will be delivered within a maximum of twelve working days for deliveries in Metropolitan France and twenty working days for international deliveries.

Please note that after the launch of a collection and in December, delivery times may be extended due to the exceptional volume of orders.

Shipping fees may vary depending on the destination country.

Country	Delivery Method	TTC Rate
Switzerland	Colissimo at home with a signature	€11
Guadeloupe, Saint Barthélemy, Saint Martin, Martinique, Réunion, Guyane, Mayotte, Saint-Pierre-et-Miquelon, New Caledonia, French Polynesia	Colissimo at home with a signature	€12.7
Belgium	Colissimo at home with a signature	€8
Rest of the EU	Colissimo at home with a signature	€9.4
United Kingdom	Colissimo at home with a signature	€9.5

Returns

Returns are at our expense for Metropolitan France

You have 14 working days from the receipt of your order to return your purchases to us for a refund if your items are not suitable.

The product must be returned in its original packaging, in its original condition, unworn, and unwashed.

Please note that items with detached labels, damaged, or soiled items cannot be returned.

We do not offer exchanges on our website. For a different size, another model, or a color change, we invite you to return the item according to the return procedure and place a new order on our website. 

Attention! Items sold on promotion and private sales can only be refunded as store credit.

How to return your items to us?

• Email us at help@yvoetmoi.com to request a return, specifying the item in question
• We will acknowledge receipt of your request and send you the free Colissimo return label
• Package your items carefully
• Print the free return label (if you are in Metropolitan France) and affix it to your package
• Drop off your package at the post office of your choice

We will then process the refund for the item or items using the same payment method as used during the purchase.

From the rest of Europe

You have 14 working days from the receipt of your order to return your purchases to us for a refund if your items are not suitable.

The product must be returned in its original